Hi Fayette,
We had a WONDERFUL trip to the Grand Palladium in Jamaica. Thanks so much for all your help. The resort was amazing. The hotel room was very luxurious and spacious. I would definitely recommend this resort for first time visitors of Jamaica. I must say that the customer service was okay, but not the best. There were times when we called the guest desk for items that were not initially in our room (batteries for our tv remote and washcloths) and it took days for us to actually receive the batteries, and we never received any washcloths. We were eventually told, after constantly asking, that the resort ran out of washcloths and we would receive them when they came in. Also, some of the dinner restaurants closed prior to the times that were listed on the schedule that we received from the resort. Our electricity went out breifly on Monday night, but was restored by the time we came back from dinner. All the issues we had were minor and who could really complain while in sunny Jamaica . We plan to schedule more trips with your help, and I gave out your business cards that you sent. Thanks again for setting us up with such a great deal!!
Best,
Kellise |