Once we actually got to Beaches Negril, our trip was amazing. Janelle was VERY good to us. She called us personally and followed up on our credit card situation. We did receive our credit card on Wednesday and she made sure we got it. The staff was so nice, the room accommodations were great, the pools were amazing and the restaurants were great too. We really did have a good experience once we got past the flight disaster on the first day. If we hadn
I wanted to thank you again for all you have done. We got back yesterday afternoon from our week long stay at Sandals Grande Ocho Rios.
We were upgraded all the way to the Romeo & Juliet Honeymoon One Bedroom Suite w/ Private Courtyard, Whirlpool, Pool & Butler Service (two categories)! It was very nice. I liked the privacy. I am sure you had everything to do with that. Thank you, very much.
When we got there, they had the cheese trays, and fruit trays. I was surprised when our butler told me that they did not have strawberries because they did not look good enough. But they did give us chocolate to dip the fruit in. You are so efficient.
The butlers were exceptionally nice, especially one that we really liked a lot.
The spa was wonderful. We did the zip line (canopy tour) and had a blast. I loved it. I didn't know how much walking it was, though. My legs still hurt...hehehheh........The horseback riding was fun, too.
You did a wonderful job and I want to thank you over and over again.
I am back to reality today from Sandals Royal Caribbean and boy it is hard!! We had an absolutely fabulous time on our trip! I definitely think you helped influence the rooms we got!! The first 2 nights we were in room 207 in the Balmoral building. It was a very spacious suite and in a quiet area. We could tell it needed updating, but we were happy with the space and view! We then moved to room 210 in the Kensington the last night. Wow what a difference!! It was beautiful!! We ate at the Royal Thai and La Jardinier restaurants and then enjoyed the beach party on Friday night. The staff was wonderful and we made friends quickly with the bartenders Sygurd and Adrienne at the beach bar. We even made friends with the guys in the water that sold the jewelry and "Valerie". We saw your picture up at the Sandals table!! Needless to say, we are missing everybody already and are sold on doing all-inclusives in the future. I would love your expertise and assistance I am planning our next trip around this time of year for an all inclusive that involves children. It doesn't have to be the Beaches resort if you think there are better deals involving children.
Thanks for all of your help with our trip arrangements!!
First of all I would like to say that I don't travel much because I never have much luck finding what I want online. I recently booked a trip with one of your agents, Sherri Hall, and she made the experience wonderful. An all inclusive trip to Mexico for 16 people including kids was planned in less than 24 hours. The resort is perfect for adults and children, and the price was great. She even got us a flight out of Bangor Maine and meeting the rest of my group in Philly so we can fly together. She contacts me regularly to let me now that I need to get my passport and to suggest excursions. She is very informative and excited to help me. I will never spend all my time on the computer looking for "the best price" knowing that all I have to do is call Sherri from TripGuy!