With each and every trip that we book, our goal is to provide our customers with the best possible experience. Hear first hand from them on their experiences booking their vacation with TripGuy.

"Hi TripGuy, Yes, we are back and had a great time at the Catalonia in Riveria Maya. We will most likely going back. We were very pleased with the hotel, after they changed our room after the first two nights. Puerto Aventuras is about a 15 min drive south of Playa del Carmen. We rented a car so we had no trouble getting around. The sea view room we had for the last 4 nights was great with a balcony overlooking the ocean. The staff were very friendly and helpful. The food was OK. We finally made it to the specialty restaurant on the last night. We should have booked as soon as we got there for all 3 a la carte restaurants. The Italian one was very good. The beach is maybe not as sandy as some in some areas but we did not find it a problem. I would use the hotel again." Thanks again for all of your help, D.H.

"Hi TripGuy!!!! The trip to Secrets Capri Riveria was WONDERFUL! We had a great time. The weather was nice and the resort was beautiful. The service they provide is unbelievable. I would highly recommend anyone stay there if they are traveling to the Mayan Riviera. Thank you so much for all of your help. I can assure you we will book our next trip with you!" Amy D.

Hi Tripguy! Just wanted to send you a quick note to let you know that our vacation was lovely... The Riu Jalisco Resort is truly beautiful! Our rooms were wonderful, and all had balconies. The grounds and hotel itself are lovely! There were actually 2 weddings while we were there and I certainly could see why they chose this spot! The beach is absolutely beautiful too!. The pools both children and adult Were really super. And the young lady at the Funjet Vacations area in the Lobby was wonderful... She was very helpful in every way! ... Our kids enjoyed themselves, they were truly impressed with their rooms! They went into Puerto Vallarta a couple of nights to go "clubbing" and had a good time. They did complain about the $20 US cab fare each way into Puerto Vallarta. It was a couple of expensive evenings for them but such is life! My son played volleyball on the beach and my 3 girls lolled on the beach soaking up the sun. We've all come back with tans and truly enjoyed spending some quality time with each other so I thank you TripGuy Travel for making this time for us possible! Take care Maria

Our vacation was great... ...the Catalonia Bavaro in Punta Cana was wonderful - great (huge) beach, fabulous staff, awesome pool, fun activities, cocktails are a little weird (wine is kind of green) and a frozen mud slide is generally more like a mai tai (but that's very common in the Dominican) a $5 tip to the bartender on the first day helps a lot to find the Bailey's and other "call" - "top shelf" liquors. Food is good, massive buffets require a little searching for the things you like, but we're used to that and found plenty to eat One Breakfast Buffet 6:30 am - 11 am Two Lunch Buffets 12 - 2:30 and 12:30 - 4:00 Poolside: Hot Dogs, hamburgers, chicken, nachos and soft serve ice cream all day 11 am - 6 pm One dinner Buffet 5pm - 10 pm And four a la carte restaurants: 5:30 - 10 pm reservations required, for a 7 night stay you are entitled to 1 visit to each of the following El Paso - Mexican La Parisenne - French Mikado - Japanese La Gondola- Italian ...the French was the best of the bunch, but all food definitely is a derivative of a Spanish dish - some folks loved the Japanese - (beni hanna concept) but working in NYC we are probably snobs about this stuff!! :) it was fine...nothing over the top These also have a Crepe shop (I forget the name) that serves from 4 - 11 pm and it is wonderful. Casino - small but fine - BRING AMERICAN $$ if you like to gamble - it was impossible to get US dollars at the resort and you don't want to get paid in pesos - you just cannot get rid of them Disco - 9pm - ???? (around 2 ish) lots of fun Nightly show - 10 pm - good dancers, lots of silly stuff very fun Sports - too windy to sail or windsurf, kayaking was great, snorkeling ($20 deposit required for equipment per person) on par for the area (reef snorkeling requires an additional purchase to go by boat as it's dangerous to swim out that far - too rough!, no pedal boats - Bocce Ball on the beach, volleyball - Sports were just fine for the moderately active.... ... We would definitely go back again!!!! actually we would like to leave tomorrow :) :) :) Talk to you soon, Best, L.K.

Hi! Everything at the Riu Playacar was really wonderful. We did not take any of the side trips, and it was too choppy to snorkle, but we went parasailing and truly enjoyed the facilities at Riu Playacar. The staff was terrific, the food was excellent, the rooms were beautiful (clean and well-appointed), the beach was breathtaking, and the entertainment was fun. We also enjoyed shopping in Playa del Carmen; we took $5 cab ride there a few times.... Thank you for all your help! Best, J. G.