With each and every trip that we book, our goal is to provide our customers with the best possible experience. Hear first hand from them on their experiences booking their vacation with TripGuy.
Where do I begin to thank you for one of the most memorable trips of my life. My son Cameron was amazingly surprised when I told him about his Walt Disney World trip the day before we left at his birthday party. He was so shocked. The package you put together for us was perfect. Everything was fantastic. The meal plan was worth it. We had breakfast with Mickey, The Hoop-de-doo revue, lunch at the T-Rex restaurant and Cirque du Soleil (which was his favorite). I would book everything again exactly the same. We absolutely love the Caribbean Beach Resort. Again, thank you so much Sherri, I have told everyone about you and the amazing job you did for our vacation.
Thanks a million,
Nicole and Cameron
Everything was great. We really enjoyed the Sandals La Toc resort. We visited the Sandals Grande one day and spoke to several people there about the resort. After the day there, we realized we picked the best resort for our taste.
Just some things comparing the Grande to La Toc for you to share with some of your customers if you want to is that people there complaining about having to be down at the pool by 7:30am just to get a chair by the pool and at La Toc we found you only had to be down at the pool by 10am to get a chair. We felt the scenery around the La Toc was much more beautiful because it was built into the hill with much more greenery. The best excursion we went on was the “Joe Knows” tour because this took us to all the major places that we needed to see on the island in 1 day by boat. I think this tour is only available through the La Toc resort because of its location and because of this we had at least 1 couple take a taxi from their Non-Sandals resort by the airport just to take the tour, but I could be wrong. I think Grande has one called “Simon Says”, but it doesn’t see most of the island by speed boat like “Joe Knows” does. The 2 restaurants La Toc and Kimonos were very good and we found that more people were coming to our resort for these restaurants then were leaving to other resorts for their restaurants. We also found the that ocean at the La Toc was rougher than at the Grande, but it wasn’t too bad and was actually more fun for us to play in the waves than to just sit in the calm water at the Grande. The only downside is the non-motorized sports were not available because of the waves. However, the waves were no bigger than what you would get on a normal day off the coast of California or Florida.
Overall, everything was great and we really enjoyed the Sandals experience. Thank you for all your help.
While on our honeymoon, my wife and I had a great time at the Sandals Royal Bahamian Resort, the service from the staff was excellent and they were all extremely friendly and welcoming. The resort was extremely clean and easy to navigate. We also had a private dinner on the beach with our own butler, the food and atmosphere were great and our butler was so helpful he even took pictures of us between courses. Our room overlooked the pool and the ocean, a great feature when your wife loves sunsets. I would highly recommend the Royal Bahamian to anyone looking to relax and get away.
Thank you so much for your help. Our room was awesome and everything was made very easy for us from flights to transportation and check in. We have you to thank for it. I don't think there is anything more you could have done to make it better for us. We will definitely call you the next time we are planning a trip.
John & Meghan
Thanks so much for checking in during our visit at The Royal Playa del Carmen.
In short, we had an amazing trip. When we arrived the girl at check-in got very flustered and asked us to wait on the couch while she got on her walkie-talkie for a couple of minutes... we thought the room wasn't ready or something like that. About 5 minutes later the GM of the hotel had assembled and lined-up every manager (housekeeper, groundstaff, butlers, bellman, head chef) in the lobby and proceeded to introduce us one at a time. Every one of them told us that they had been advised (by you) that we were VIPs and would ensure that any request we had was met as completely and quikcly as possible. They advised us of a free room upgrade (to an ocean view suite with large balcony and hammock) and an invite to the exclusive Chef's Plate restaurant (usually only reserved for the higher room classes).
It was all very surreal and unexpected and i think the other guests (and some of the hotel staff) thought that we must be celebrities of some sort.
The whole trip was outstanding, all of the amenities, the food, the service, the tours were all well above par. We visited Chichen Itza, Tulum and a Temezcal Night Ceremony, and spent the rest of the time logging some much needed hammock time.
Thank you very much for your help and making this trip to Sandals Grand Riviera memorable. We had a great time. All the bookings were done by you were perfect. The Resort was awesome and the staff there was very friendly. We enjoyed our stay.
Once again, Thank you very much.