Karisma Awards 2011

TripGuy Travel Receives Top Honor From

El Dorado Spa Resorts & Hotels and Azul Hotels by Karisma

TripGuy was Awarded a Diamond Award for Outstanding Service and Ongoing Dedication to Clients at 4th Annual Gourmet Inclusive Vacation Consultant Awards

El Dorado Spa Resorts & Hotels and Azul Hotels by Karisma, Mexico’s premier, Gourmet Inclusive beachfront resorts in the Riviera Maya, recently awarded TripGuy, a certified Gourmet Inclusive Vacation Consultant (GIVC), with the elite 1 Diamond Award - an achievement that indicates a high professional commitment exceeding service standards.

“GI Vacation Consultants are an exclusive group of well-trained agents who are exceptionally devoted to exceeding the needs and desires of their clients,” said Mandy Chomat, vice president of sales and marketing for Premier Worldwide Marketing, the exclusive worldwide representatives for El Dorado Spa Resorts & Hotels and Azul Hotels by Karisma.“The agents at TripGuy Travel demonstrate a dedication to service by offering their clients valuable information and insight about each of our properties, including recently added amenities and offerings to ensure a positive experience with us from the very beginning.”

With the Gourmet Inclusive experience, El Dorado Spa Resorts & Hotels and Azul Hotels offer indulgent pampering with unparalleled personal services such as champagne and smoothie check-ins, full-service concierge, 24-hour room service, world-class chefs, gourmet cuisine served a la carte and sommeliers who suggest perfect pairings from private label wine sections.GI Vacation Consultants are immensely knowledgeable in every aspect of the Gourmet Inclusive concept, based on extensive training, in-depth immersions at each resort, as well as continuous support from the GI University Program, on-going webinars to learn about resort updates, and specialized familiarization trips to highlight niche market offerings.

With a deep understanding of the Gourmet Inclusive resorts, TripGuy agents are able to provide one-on-one guidance to surpass guests’ expectations and assess the personalized needs of their clients to create a tailored vacation, from adults looking for romance with lavish accommodations such as in-room Jacuzzi tubs and private swim-up suites, to new parents requesting special amenities like cribs, strollers, and bottle warmers.

Launched in 2008, the GI Vacation Consultant Program is limited to an elite group of travel agents who are obligated to meet specific standards and requirements in order to exceed extremely high expectations with regards to customer service and support. Not only do GI Vacation Consultants receive benefits from the program—from marketing tools to added incentives to offer consumers—but travelers who book a vacation with the specialized agents are privy to exclusive deals and on-property VIP recognition as a GIVC guest, among other advantages.