BARCELO MAYA BEACH & CARIBE

Accommodations for Physically Challenged Guests

Aerobics (aqua) Aqua Bikes

ATV Rentals ($) Banquet Rooms ($)

Bar (swim-up) Bars

Basketball Court Beach

Beauty Salon ($) Billiards

Breakfast Room Business Center ($)

Car Rental Desk ($) Catamarans

Children's Activities Children's Playground

Concierge Connecting Rooms ($)

Currency Exchange Disco

Dive Center ($) Dolphin Encounters ($)

Entertainment Facilities for Physically Challenged Guests

Fax Service ($) Fitness Center

Gift Shop ($) Golf (18-hole, nearby) ($)

Golf (9-hole, nearby) ($) Golf Course (18-hole, nearby)

Golf Course (9-hole, nearby) Hammocks

Hospitality Desk Ice Machines

Internet Service ($) Jacuzzi (outdoor)

Kayaks Laundry Service ($)

Medical Services ($) Meeting Room ($)

Multilingual Staff Paddle Ball Courts

Parking Facility Physician (on call) ($)

Ping Pong Pool (adult only)

Pool (children's) Pool (outdoor)

Poolside Grill Printer Service ($)

Restaurants Room Service (24-hour)

Room Service (24-hour) ($) Safe Deposit Boxes (in room)

Sailing Sauna

Shopping Center Snack Bar

Snorkeling Soccer Field

Spa ($) Sun Beds

Sundries Shop Taxi Stand ($)

Teen Club Telephone Services ($)

Tennis Court (lighted) (5) Theater

Tour Desk Tours & Excursions ($)

Towels (beach) Trail (jogging)

Trails (walking) Travel Agency ($)

Valet Service Volleyball (beach)

Waterslide Watersports (motorized) ($)

Watersports (non-motorized) ($) Wedding Coordinator

Wedding Site ($) Windsurfing

Miscellaneous Amenities

-Splash deck for children

-Children buffet area

-Spa for children($)

-24 hour all inclusive (lobby bar only)

-Segway rentals ($)

-Video Games ($)

-Boxed lunches ($)

-Waiter service is available in the pool area from 10:30am

to 6:00pm (without charge).

Pool : (2)

Free form pools with Jacuzzi

Diving

One complimentary diving lesson in pool per

stay. Reservations may apply, minimum skills

are required, subject to availability and

weather conditions).

Bowling ($): ($)

-Two persons per game, includes bowling equipment.

-Guests must be at least 6 years old.

-Schedule: 9:00am to 12:00am.

Miniature Golf

18-hole

Pitch & Putt

4-hole

Basketball Court: (2)

can be used as multi-sport courts

Watersports: ($)

Surf Rider & Pirate Ship:

-The fee includes Pirate Ship and Surf Rider.

-No fee applies for children under 6 years old for the

Pirate Ship.

-Per person per day, only on boogie board schedule.

-Guests must be 13 years old or older for the Surf Rider.

-Will apply for the Resort Credit program. Restrictions

apply

Surf Lessons at Surf Rider

-Per person per class (1 hour).

Fitness Center

With steam room, Turkish bath and Jacuzzi

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above

may have an additional fee associated with them.

Arrival/Departure Time:

Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on

request, and subject to availability.

Children Policy:

Children's age break is 12 years old.

Maximum Occupancy:

2019:

Superior - 4 adults or 2 adults and 2 children

or 3 adults and 1 child.

Junior Suite Oceanfront Premium Level - 3 adults or 3 adults and 2 children

or 2 adults and 3 children.

Maya Beach:

Family Room - 4 adults or 4 adults and 1 child or

2 adults and 2 children or 3 adults

and 1 child.

Maya Caribe:

Junior Suite Swim Up Premium Level - 4 adults.

Suite Swim Up Premium Level - 3 adults.

Please note:

-The Family Suite requires a minimum occupancy of 2 adults and 1 child.

-Guests must be 13 years old and over in the Junior Suite Swim Up Premium

Level and the Suite Swim Up Premium Level.

Superior, (SUP) These spacious and bright rooms, measuring 39 square, offer a

fully equipped space with two double beds or a king size bed, plus a

fully equipped bathroom. Includes courtesy amenities for the greater

convenience of guests.

Junior Suite Ocean Front Premium Level, Spacious Junior Suites measuring

55 square meter that combine the exclusive location of the Premium Level

area with a hot tub on the terrace or balcony. Fully equipped rooms with

the excellent Premium Level services, including a choice selection of

petit fours and a bottle of local sparkling wine as welcome gifts.

Family Room

Junior Suite Swim-up Premium Level, A spacious and modern junior suite

measuring 55 square meter that combines the exclusive location of the

premium level area with luxury facilities, including a hot tub on the

terrace and private direct access to the swimming pool.

Suite Swim-up Premium Level, The swim up suites are very elegant rooms

with an exclusive design that stand out for their 133 square meters of

elegantly designed, intimate space. They have a hot tub on the terrace,

from where you can enjoy the excellent view and access to the swimming

pool from the large terrace.

Premium Level Inclusions:

Premium Level offers the following exclusive amenities:

-Private check in & check out in an exclusive Premium Level

area.

-Personalized concierge services only for Premium Level

clients.

-Priority reservations at a la carte restaurants.

-The best room view in the exclusive Premium Level area.

-Room amenities upon arrival.

-Pool towels in the room.

-VIP minibar (sodas, water, beer and dry snacks).

-Premium amenities in the room.

-Night amenity in the room.

-Exclusive Premium Level Lounge with international drinks,

canapes, continental breakfast, table games, books,

newspaper, free internet (Open from 7:00am-11:00pm).

-Premium brand liquors.

-Local calls without charge.

-Complementary wireless internet at the available areas of each hotel.

-Express laundry service with regular charge.

-Room service included

-Access to the Hydrotherapy areas, once a day, every day of the stay.

-VIP access to Jaguar's discotheque.

All accommodations include: crib (on request), voicemail, desk,

hairdryer, housekeeping, internet access (wireless): ($), iron,

mini-bar, non-smoking accommodations, radio, air conditioning, room

service (24-hour): ($), alarm clock, safe, balcony, shower/bathtub

combination, bathrobes, telephone, blackout drapes, television (remote

controlled, satellite), ceiling fan, turndown service, coffee/tea maker

and wake-up calls.

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled

based on availability and cannot always be guaranteed.

Cribe Lobby Bar, Located in the main lobby, this bar offers

national and international drinks.

Pool Bar, A fantastic open-air space located in the swimming pool

area.

Theatre Bar, Located in the fantastic Kukulcan Theatre, guests

can enjoy a pleasant drink before or after any performance.

Caribe Buffet Restaurant, Specialized in international cuisine,

this restaurant offers an exquisite gastronomical variety to satisfy

even the most discerning guests.

La Fuente Restaurant, This restaurant offers varied and exquisite

dishes with genuine Spanish recipes to delight your palate.

Restaurant Captain Morgan, Grill restaurant located in the

swimming pool area. Enjoy the delicious sandwiches or informal buffet

without going far.

-Bottled water

-Coffee/Tea (in room)

-Golf green fees

-Welcome Drink

-Towels

-Use of Tennis Courts

-Watersports (Non-Motorized)

-Parking

Bonus Features:

-Afternoon tea

-Chaise lounges

-Daily activities

-Daily newspaper

-Welcome drink

-Towels

-Use of fitness center

-Watersports (non-motorized)

-Morning coffee

-Free transportation within the resort

Spring Break Groups

-Spring break groups will be accepted as quad occupancy.

-At least 1 guest in each room must be 21 years or older.

-Requires a 5 night minimum stay.

Shuttle Bus

Shuttle bus provides transportation every day from 8:00am-2:00am around

the Barcelo Maya Beach Resort complex. Service is provided from lobby to

lobby as well as a sightseeing tour of the beautiful grounds.

Environmental Levy

The Municipalidad of Solidaridad in the Rivera Maya is one of the most

beautiful places in the Mexican Caribbean. Tourism has been instrumental

in driving the economic and social development of the region. In an

effort to continue to preserve, conserve and beautify the destination,

the Municipality of Solidaridad has implemented a small environmental

levy on visitors. From 01/01/18 onwards, hotels will collect $20.00

Mexican pesos per room per day. The proceeds will be deposited in an

environmental trust to fund local projects.

Spring Break & Student Groups Policy

Each and every guests 16 to 23 years of age (student/youth) will be

required to sign a responsibility letter agreeing to leave the hotel if

any disruption occurs (regardless of parent/chaperone). Chaperone is

required to sign the responsibility letter.

-Liability Deposit: Every guest between 16 and 23 years of age must

leave a credit card voucher or cash deposit of $500.00 USD per person

to be returned at check-out, if applicable. This policy is mandatory.

Cash, personal credit card, or parent's credit card (only if the

parent is in the same room) are accepted. Credit cards issued to anyone

other than guests (i.e. parents, spouse, etc) are not accepted in

Mexico.

-The adult/legal drinking age in Mexico is 18. Under age drinking and

providing alcohol to minors is punished by the law. Teenagers under 18

will be given a different color wristband to easily identify them and

may be asked to present a valid ID at anytime.

-All guests are required to wear wristbands. A lost wristband is

$500.00 USD, no exceptions.

-There is absolutely no exchanging of wristbands between any guests. If

such does occur the involved guests will be asked to immediately leave

the hotel due to the disturbance this may cause for all involved, as

well as Barcelo. No exceptions.

-You will be legally and financially responsible for all damages and

disruptions caused to the property. For this reason please act in a

responsible way.

-Only guests registered in a room are allowed to be in it at any time.

This means no visitors or parties.

-Bringing alcohol into the resort or taking it out of is not allowed.

-The Barcelo Maya Grand Resort can and will suspend services to guests,

at their own expense, who perform or conduct improper, offensive and/or

unacceptable behavior and/or are a danger to others and/or themselves,

under the resort management opinion.

-There is a Zero Tolerance Policy at the Barcelo Maya Grand Resort.

Tourist Attractions Nearby:

-Chichen Itza: 475 miles(766 kms)

-Shopping malls in Cancun: 145 miles(234 kms)

-Tulum Ruins: 24 miles(39 kms)

-Xel-Ha: 15 miles(24 kms)

-Playa del Carmen: 16 miles(26 kms)

-Xplor & Xcaret Park: 13 miles(21 kms)

2019:

12/23/18-12/24/18, within 7 days, 1-night penalty.

12/25/18-12/31/18, within 7 days, 100% penalty.

01/01/19-04/13/19, within 7 days, 1-night penalty.

04/14/19-04/21/19, within 7 days, 100% penalty.

04/22/19-12/22/19, within 7 days, 1-night penalty.

Please Note:

No show will incur 100% penalty.

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