With each and every trip that we book, our goal is to provide our customers with the best possible experience. Hear first hand from them on their experiences booking their vacation with TripGuy.

Our vacation was great... ...the Catalonia Bavaro in Punta Cana was wonderful - great (huge) beach, fabulous staff, awesome pool, fun activities, cocktails are a little weird (wine is kind of green) and a frozen mud slide is generally more like a mai tai (but that's very common in the Dominican) a $5 tip to the bartender on the first day helps a lot to find the Bailey's and other "call" - "top shelf" liquors. Food is good, massive buffets require a little searching for the things you like, but we're used to that and found plenty to eat One Breakfast Buffet 6:30 am - 11 am Two Lunch Buffets 12 - 2:30 and 12:30 - 4:00 Poolside: Hot Dogs, hamburgers, chicken, nachos and soft serve ice cream all day 11 am - 6 pm One dinner Buffet 5pm - 10 pm And four a la carte restaurants: 5:30 - 10 pm reservations required, for a 7 night stay you are entitled to 1 visit to each of the following El Paso - Mexican La Parisenne - French Mikado - Japanese La Gondola- Italian ...the French was the best of the bunch, but all food definitely is a derivative of a Spanish dish - some folks loved the Japanese - (beni hanna concept) but working in NYC we are probably snobs about this stuff!! :) it was fine...nothing over the top These also have a Crepe shop (I forget the name) that serves from 4 - 11 pm and it is wonderful. Casino - small but fine - BRING AMERICAN $$ if you like to gamble - it was impossible to get US dollars at the resort and you don't want to get paid in pesos - you just cannot get rid of them Disco - 9pm - ???? (around 2 ish) lots of fun Nightly show - 10 pm - good dancers, lots of silly stuff very fun Sports - too windy to sail or windsurf, kayaking was great, snorkeling ($20 deposit required for equipment per person) on par for the area (reef snorkeling requires an additional purchase to go by boat as it's dangerous to swim out that far - too rough!, no pedal boats - Bocce Ball on the beach, volleyball - Sports were just fine for the moderately active.... ... We would definitely go back again!!!! actually we would like to leave tomorrow :) :) :) Talk to you soon, Best, L.K.

Hi! Everything at the Riu Playacar was really wonderful. We did not take any of the side trips, and it was too choppy to snorkle, but we went parasailing and truly enjoyed the facilities at Riu Playacar. The staff was terrific, the food was excellent, the rooms were beautiful (clean and well-appointed), the beach was breathtaking, and the entertainment was fun. We also enjoyed shopping in Playa del Carmen; we took $5 cab ride there a few times.... Thank you for all your help! Best, J. G.

Hi TripGuy team, Just wanted to let you know we had a good time at the Piramides Hotel in Cancun. The hotel was very nice, very clean, and hotel personnel was pleasant... Beaches are beautiful also. Thanks for everything as always, JB
Hi TripGuy, We had a wonderful trip! The charter (USA 3000) out of Buffalo was superb, a movie and hot meal, that's almost unheard of these days. We liked traveling the "off" hours on Sunday evening, no wait at customs or to check in at the hotel. We had rooms on the 15th floor at the Riu Cancun . The water pressure and temperature were erratic, but the view more than made up for the occasional inconvenience of a tepid shower. We enjoyed the energy and demograghics of this hotel ... The hotel also was just spotless! We're definitely "Riu" people now. I'll give you ample warning before we book our trip next year ; ). Thanks again for all of your help! N .D.
Good Morning TripGuy! We have returned from what can only be one of, if not the 'Best Vacation' Ever !!! Everyone in the group totally agreed, in fact this weekend everyone was talking about making plans for the same time next year ASAP !!! Everyone had a great time, everything went smooth from the flight on. There was not one thing that anyone could complain about, except everyone wished we had opted for the 7 days instead of the 5, which we will do for sure next time. The Riu Cancun was beautiful and clean. The service was great, the rooms were nice, the food and drinks were plentiful, sometimes toooo plentiful !!! I would go back in a heartbeat. I did suggest we try another hotel , in the same chain, but most of the group was not interested in changing hotels. The one big advantage is that the hotel is walking distance to the clubs and shopping, also there is a mall right across the street. Several mornings we were up early walked on the beach , had breakfast and were at the swim-up pool bar by 10:00. We had great weather everyday, no rain or showers any day. Someone told me the weather in may would be too hot, but it wasn't, it was almost perfect, high 80's everyday, low humanity, cool nights, but not cool enough for a jacket, near perfect. We have been on a cruise and we agreed we enjoyed this way more than the cruise. We met couples that had been to Cancun 28 & 32 times, I would have to say I can understand why, before our trip I would have been saying I would not want to keep going to the same place, but I will have to say Cancun changed my mind I am ready to go back anytime. We were also pleased with the Apple service and would use Apple Vacations again also. There was some confusion at check-in , but only for a minute, they tried to say that we had 4 standard rooms instead of the two jr. suites, but I had it cleared up in no time and check-in went smoothly. The ROH rooms were nice, but after seeing our jr.suites, the rest of the group wanted suites also, so next time, I'll bet we all get the jr.suites, the were really nice. Thank-you again for all your help, time & patience ! We had a Great Time ! C.J. & Friends !!!